Help centre
Answers for travellers and vehicle owners. If none of these covers it, Support will reach a person.
For travellers
From signing up to choosing your driver.
- Getting startedHow to create a traveller accountSigning up is free and takes two minutes. Here is what we ask for, why each thing is needed, and what to do first once you are in.
- TripsHow to post a trip and get bidsPost your trip in four steps, then compare bids from verified vehicle owners. Here is what each step asks for and what happens after you submit.
- BiddingHow to compare bids and chooseWhat each bid shows, the extra kilometre rate people miss, and why accepting one closes all the others. Read this before you pick a driver.
For vehicle owners
From registering to winning your first trip.
- Getting startedHow to register as a vehicle ownerWhat you need to join as a vehicle owner in Sri Lanka, what the profile asks for and why, and what to do next once your account is set up.
- BiddingHow to place a bid on a tripWhat to enter, why the extra kilometre rate protects you, and the five reasons a bid gets blocked. Written so your offer lands the first time.
- VehiclesHow to add a vehicle and get approvedThree steps, the exact photo and number plate rules, and the four reasons vehicles get rejected. Written so yours is approved the first time.
Still stuck?
Talk to a real person
Our support team in Colombo answers travellers and vehicle owners alike.